Privacy Policy

Privacy Policy

Last Updated: September 24, 2024

Welcome to South Valley Copack (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.svpcopack.com (the “Site”) and engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Introduction

At South Valley Copack, we provide comprehensive co-packaging solutions for brands in sports nutrition, functional foods and beverages, dietary supplements, and natural health products. Our mission is to empower your brand by handling manufacturing, compliance, and packaging, allowing you to focus on growth and innovation.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

a. Personal Information

  • Contact Information: Name, email address, phone number, mailing address.
  • Business Information: Company name, position, business address, industry.
  • Financial Information: Billing information, payment details (processed securely by third-party providers).

b. Non-Personal Information

  • Technical Data: IP address, browser type, operating system, access times.
  • Usage Data: Pages visited, time spent on pages, navigation paths.
  • Cookies and Similar Technologies: See our Cookies Policy for more information.

c. Information from Third Parties

  • Social Media: Information from social media profiles if you connect your account with us.
  • Public Databases: Information available in publicly accessible databases.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To process your inquiries, provide quotes, and deliver our co-packaging services.
  • Communication: To respond to your requests, send updates, newsletters, and promotional materials (you can opt-out at any time).
  • Improving Our Services: To analyze usage patterns, enhance website functionality, and develop new services.
  • Compliance: To comply with legal obligations, industry regulations, and protect our rights.
  • Security: To ensure the security of our systems and protect against fraud and unauthorized access.

4. How We Share Your Information

We may share your information in the following circumstances:

a. Service Providers

We engage trusted third-party vendors to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

b. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner. We will notify you via email or a prominent notice on our Site of any change in ownership or uses of your personal information.

c. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agencies).

d. Protecting Rights and Safety

To protect our rights, privacy, safety, or property, and that of our clients or others, we may share information as necessary.

e. Aggregated and Anonymized Data

We may share aggregated or anonymized data that does not identify you personally.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: Sensitive information is encrypted using industry-standard protocols.
  • Access Controls: Access to personal data is restricted to authorized personnel only.
  • Regular Audits: We conduct regular security assessments and audits to identify and mitigate potential vulnerabilities.
  • Secure Facilities: Our data centers and physical locations are secured against unauthorized access.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

a. Access

You have the right to request access to the personal information we hold about you.

b. Correction

You can request that we correct any inaccurate or incomplete information.

c. Deletion

You may request the deletion of your personal data, subject to certain legal obligations.

d. Restriction of Processing

You can request that we restrict the processing of your personal data under specific circumstances.

e. Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and request its transfer to another controller.

f. Objection

You can object to the processing of your personal data for certain purposes, including direct marketing.

To exercise these rights, please contact us using the information provided in the Contact Us section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize content. For detailed information, please refer to our Cookies Policy.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Cookies Policy

Last Updated: September 24, 2024

South Valley Copack (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website www.svpcopack.com (the “Site”). This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) by your web browser. They help websites remember your actions and preferences over time.

2. How We Use Cookies

We use cookies for various purposes, including:

  • Essential Cookies: Necessary for the functioning of our Site, enabling you to navigate and use its features.
  • Performance Cookies: Collect information about how visitors use our Site, helping us improve its performance and functionality.
  • Functional Cookies: Remember your preferences and personalize your experience.
  • Advertising and Marketing Cookies: Track your browsing habits to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

3. Types of Cookies We Use

  • Session Cookies: Temporary cookies that expire once you close your browser.
  • Persistent Cookies: Remain on your device for a set period or until you delete them.
  • First-Party Cookies: Set by our Site.
  • Third-Party Cookies: Set by external services (e.g., analytics providers, advertising networks).

4. Your Choices Regarding Cookies

You have control over cookies and can manage your preferences through your browser settings:

  • Accept or Reject Cookies: You can choose to accept all cookies, reject all cookies, or receive notifications when cookies are being set.
  • Delete Cookies: You can delete existing cookies from your device at any time.
  • Disable Specific Cookies: Some browsers allow you to disable specific types of cookies.

Please note: Disabling cookies may affect the functionality of our Site and your user experience.

5. How to Manage Cookies

Below are links to browser-specific instructions for managing cookies:

6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our Cookies Policy, please contact us:

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